MIA DOUCET
The Expert on DOING BUSINESS IN CHINA Today

Cross-Cultural Intelligence:
How Savvy is Your Organization?


If your global competitive strategy includes doing business with China, Japan or South Korea, then MIA DOUCET is the speaker you want for your next conference.


Her talks explore the "triple threat" context that affects your profitability in China  — culture, communication and cross-cultural competence.

Mia authored the award-winning book, China In Motion. She spent 18 months and over one thousand hours researching and interviewing people from China (including Hong Kong and Taiwan), Japan, South Korea, Australia, Europe, Britain, and various points in North America. They included people at all levels of the organization, venture partners, global consultants and entrepreneurs. Her book explodes the myth that dealing with Asian companies is difficult and takes time.

Mia is the founder and CEO of Sales Development Institute (1993). Prior to writing China in Motion, she pioneered sales training methods to improve engineers' contribution to corporate sales efforts through relationship building and effective communication. Her elite clientele included automotive and manufacturing technology firms.

Mia Doucet will leave your group
buzzing with possibilities!


TOPICS :

Are You Positioned to Profit
from China’s Explosive Growth?

This practical, information-rich session will interest you, whether your company already has a presence in China or is contemplating its China strategy:

  • How do we bridge the culture/communication gap? Is it all that mysterious?
  • What’s that one small thing that could have a major impact on your financial results?
  • How can you avoid the million dollar cross-cultural mistakes that companies make when dealing with Asian customers, suppliers and local staff?
  • HR policies that help prevent intellectual piracy—the cause and the cure are cultural.
  • Western communication and business practices that work against us in Asia: how to increase productivity and minimize delays.

China In Motion:
The Effect of China’s Explosive Growth
on Your HR Policies

Mia’s talk explores the "triple threat" factors that affect profitability in Chinaculture, communication and cross-cultural competence. This practical, information-rich session will convince you that to increase profits in the Pacific Rim you need to do the small things right.

  • HR policies that help prevent intellectual piracy — the cause and the cure are cultural.
  • Multi-million dollar cross-cultural errors that affect productivity and how to prevent them.
  • Staffing implications of "Hire for attitude, train for skills."
  • How to adapt Western business practices that work against us in Asia.
  • Ways to communicate to minimize delays.

EXECUTIVE RETREATS
1 & 2 DAY FORMATS

Objective:
To develop a consistent, sustainable Asia strategy

  • Increase competitiveness and profitability in the Asia Pacific.
  • Increase R.O.I. for your shareholders.
  • Align your corporate strategy to your company’s Asia Pacific vision.
  • Identify and correct the million dollar mistakes that Westerners make with Asian customers.
  • Increase competitiveness and profitability in the Asia Pacific.
  • Design and commit to an action plan for members of your team.
  • Trigger a positive cross-cultural attitude in your organization, to better meet the needs of your Asian customers

If you would like to discuss an off-site strategic retreat for your management team, contact us.


CLIENT COMMENTS >>> 

"Mia’s true genius is her ability to combine her vision, insights, and research to spark money-making ideas. One idea alone triggered tens of millions of dollars in revenues for my firm."
Siemens VDO Automotive Inc.


"We had been in talks with (company) in Asia for two years, without success. In your talk, you identified what you call the 'one small thing' that we were doing wrong. I did what you suggested. Unbelievably, within 24 hours, we had a signed contract. That first contract, worth just under $15 million mushroomed within 17 months to over $100 million. You're my hero."
Quoted with permission (client confidentiality assured)


"I was sent to Korea to resolve a thorny issue that had not been handled well by our sister company. A multi-million dollar contract was at stake. Based on your advice during our phone conversation after your talk, I decided to change my approach. After initial introductions, I got royally chewed out by (head person). It was so hard not to be defensive. But I was poker-faced. I did not interrupt. I just kept breathing and calming myself down. At the end, I said, 'What would you like me to do?' [Just like you advised.] Not only did we resolve the issue, we have been awarded more contracts since then. These little things do have big payoffs."
Quoted with permission (client confidentiality assured)


"The information you have is valid. People should be aware that cross-cultural issues are a matter that they have to start paying closer attention to. For that reason, and as a result of your talk, I have sent your information to the Ontario Institute to consider you as a speaker for their annual conference."
OIPMAC


"You don’t just listen, you grasp the concept of what is being communicated. How quickly can anyone assess what is being said in such a short time? You ask the right questions, then you have the exceptional ability to assess the information, no matter how complex, to digest it and incorporate the concept."
Mitsubishi Heavy Industries Climate Control, Inc.


"You touch on some important topics that I have not seen covered (elsewhere). And you do so in a unique way. Over the past 5 years we have built a direct sales staff from zero to over 25 account managers in Asia. These are all things I have had to learn the hard way and am still learning."
Asia Pacific, Semiconductor, Entegris


"Your talk on China was very timely for the kind of purchasing that I am involved with. You have a solid understanding of the Chinese culture and were able to deliver many valuable insights in a very short period of time."
MedTech Wristbands


"Hundreds of companies need to hear you speak."
Direct Contact Publishing


K&M Productions are Authorized Booking Representatives for MIA DOUCET.

For more information & to book MIA DOUCET
simply
contact us.


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K&M PRODUCTIONS - The ULTIMATE Corporate Event Company
1626 Tawnberry St., Pickering, Ont. Canada  L1X 2C2
www.kmprod.com
| Tel (905) 427-4984