MICHELLE RAY
 

The "Attitude Adjustor"

- Expert in Workplace Motivation & Morale -
- Leadership & Inspiration Specialist -
- Customer Service Excellence -
- Team Building - 
 

---

Michelle Ray is a highly sought-after international keynote speaker, author and seminar leader who demonstrates a deep understanding of the consequences of low morale, lackluster service and ineffective leadership in the workplace. Born in Australia, Ray began her career in the media industry during the recession of the early 80's. She was once told by management that she "didn't have what it takes" to succeed in the business world. With self- doubt and a lack of mentors, Ray was inspired to create her own successful international business. She speaks passionately about the impact of attitude in the workplace, the importance of outstanding leadership and the responsibility of positive communication and influence.

A "Certified Speaking Professional, Ray has already been listed in the 2005 "Who's Who" of Professional Speakers, and was awarded the "Presentation Mastery Award" as the Presenter of the Year 2004 for the Vancouver Chapter of the Canadian Association of Professional Speakers. In 2003 she was recognized as the top speaker in Canada for the world's largest international public seminar company. Her own company, Walkabout Seminars International, was listed by Business in Vancouver as one of the top management training companies in Vancouver in 2002 and 2003.

Her motivating keynotes and interactive workshops have a thought-provoking, amusing, common sense message. Her limitless energy, masterful use of humour and down to earth approach has earned her respect and appreciation by clients around the world. Michelle Ray's depth of knowledge and powerful message is guaranteed to energize, inform and inspire workplaces across the globe!
 

---

VIEW MICHELLE RAY'S VIDEO

Requires Windows Media Player or QuickTime Player. Or use the "save target" feature in your web browser on the applicable link, download, save to your hard drive and view offline.

 Hi Speed (Cable, DSL, etc.) Lo Speed (Dial-up)
  Hi Speed (Cable, DSL, etc.)
   Download a 1 page info sheet in PDF format.
 

---

TOPICS  >>>

- Leadership,
- Communication,
- Motivation,
- Customer Service,
- Employees/Workforce
- Change
 

---

PRESENTATIONS :

The Power of Personal Leadership -
Attitude makes the Difference

We all possess the ability to profoundly impact another person by the manner in which we conduct ourselves. When we go out in the world with a happier disposition, we impact others positively. By our own demeanor, we create an energy force that has the power to change attitudes and change lives. We should never underestimate our own personal power! This humorous, highly energized and insightful presentation offers a deeper understanding of the power of positive thinking and personal initiative, as well as specific tools to implement when faced with our own "stinkin' thinking". Whether your group needs an attitude adjustment, tune-up or makeover, audience members experience a memorable, popular keynote as they learn what lies behind a s.m.i.l.e as well as the true meaning of making a difference!
 

---

An Attitude of Gratitude -
We appreciate your Business

The Customer Service revolution is still in full swing! Is your front line staff committed to an "attitude of gratitude" for the business your customers provide? Are they giving a gold-medal performance with every customer experience? The first point of contact can make or break customer relationships within seconds. Is your team set up to win the seven second challenge with customers? The theme of this exciting keynote address or workshop is based on the reality that almost 70% of customers take there business elsewhere due to an attitude of indifference!
 

---

Attitude Adjustment for Leaders  -
Reframe, Recharge & Respond to the New Multigenerational Workplace

With underemployment and staff shortages in many sectors, 21st Century leaders are effective when they are able to reassess their leadership success in terms of retaining, motivating and keep their BEST people from leaving. Rather than living in "firefighting" mode, the leaders of the future must reframe their attitudes toward the upcoming generation of workers if they are to keep them and keep them happy. In this keynote address or workshop, the audience of managers and supervisors come to realize that by demonstrating a deep understanding of what motivates each team member, they can become the most successful person in their organization! People are attracted to an energized, positive work environment. It begins with the leadership they receive!
 

---

Comments from Audiences >>>
 

"Our departmental training team spent a lot of time researching and then selecting a speaker for our annual session and did it ever pay off! We've already noticed a more positive attitude from staff, and that is thanks to you."
City of Victoria
 

---

"The content of your material was very relevant. There was a buzz around the room throughout the session. You have exceeded our expectations."
KPMG
 

---

"You have a wonderful ability to connect with your audience in a way that holds their attention throughout. Your presentation style, vocabulary and props all aid in delivering a powerful message - one of personal leadership where we are each individually responsible for the attitudes in the workplace and we all have the ability to control our own environment. Our group, comprised of the 70+ senior partners and managers of our firm, attended this retreat with a view to looking ahead and planning, strategically, to grow our business. Your presentation gave them a very valuable piece of the puzzle. We all know how important and valuable staff is to any business success; you emphasized this message while giving these partners and managers some very simple tools in the way of delegation and feedback that they can easily implement to reward and retain their key people."
BDO Dunwoody
 

---

"She held her audience of 180+ captive with her high energy, blunt honesty, witty observations and pertinent advice. I have received scores of emails and phone calls from consultants telling me what a positive impact Michelle had on them and how her message was just what was needed. We definitely ended our weekend on a high note by having Michelle energize and re-focus our people!"
Flight Centre
 

---

"Ms. Ray presented at ICBC's 2007 Annual Human Resource and Corporate Law Business Meeting on the topic of Personal Leadership in the Multigenerational Workplace. As Ms. Ray was following a series of speakers addressing 'nuts and bolts' issues for the Corporation, we were looking for a speaker who would be both fun and relevant to our everyday work. To put it simply, Ms. Ray surpassed all of our expectations. Her presentation was interactive, humorous, fast paced, informative and deeply moving. As a organizer of the meeting, I have received many heartfelt expressions of thanks for her selection. Our feedback has been uniformly and overwhelmingly positive. Several of our long-term employees have mentioned that this was the best presentation they have ever attended at a business related meeting. All have indicated that they received 'take-aways' which will resonate with them for the remainder of their professional and personal lives. I cannot recommend Ms. Ray more strongly for any organization looking for someone to stimulate and move both the mind and the heart."
Insurance Corporation of British Columbia
 

---