Four Questions A Future Ready Leader Needs to Ask Every Day
Leadership and change expert Cheryl Cran helps leaders and their teams build “future” workplaces. Through her research into the future of work, technology, innovation, and generational impact, she helps drive transformation in a fast-paced world.
Cheryl understands that a majority of a leader’s day is spent putting out fires and dealing with the immediate. So, how can you make sure the long-term doesn’t get outweighed by the short-term? She recommends “future-ready” leaders to start each day with four simple questions:
DR. JANET LAPP
ChangeFit™: Five ways to more Flexibility and Better Ideas
Dr. Janet Lapp delivers a powerful message: change is not a force to be feared but an opportunity to be seized. With humour and finesse, she confronts her audiences with the truth of what they need to do–and how they need to think–to move into the future with success and optimism. Her energy-charged, exhilarating programs provide usable ideas people can put to use right away. Below, Janet Lapp writes about change pioneer-ship:
It struck me while listening to programs from the Industry Strategy Meeting 2016 (Tianjin, China) that disruptions in the future of work will demand not change leadership but change ‘pioneer-ship.’ Rather than change to lead, there is change to invent.
So I wondered what simple consistent actions could help us gear up to be ‘Change Pioneers?’ Here are five quick-start jolts to thinking status-quo that are easy to schedule. As stand-alones, they don’t seem so impressive. Try even one or two of them for even a week or two and I bet you’ll be surprised at the new ideas that pop up.
DENISE LEE YOHN
Big-Box Retailers Have Two Options If They Want To Survive
Now more than ever, business leaders are looking for fresh ideas,new understanding, and actionable insights to jumpstart their business. Denise Lee Yohn inspires, informs, and instructs them with a completely different way of thinking about their business. In this article written for the Harvard Business Review, Denise discusses the future of big box retailers:
Big box retail stores are losing relevance, while e-commerce and specialty stores grow in appeal. People no longer want — or need — to shop as anonymous customers in large stores with shelves stocked high in aisle after aisle. As a result, big box retail must shift its strategy — from competing on access and selection to staging big experiences and providing big discounts.
The shrinking demand for big box retail can be seen in the numerous store and company closures across several categories over the last decade. Linens ‘n Things went bankrupt, as did Circuit City, Sports Authority, and Borders. Office Depot/Office Max announced it would close 400 stores this year and attempted a merger with Staples. Barnes & Noble has struggled to stabilize, and former darlings of their categories including Kohl’s and Old Navy are posting negative comparable store sales.
Speaker & Former Sports Agent
MOLLY FLETCHER helps inspire and equip game changers to dream, live and grow fearlessly. A keynote speaker and author, Molly draws on her decades of experiences working with elite athletes and coaches as a sports agent, and applies them to the business world.
Here, Molly talks about Why It’s Never Too Late to Reinvent Yourself
Fearless reinvention is a topic near to my heart. People often ask me about how I could leave my secure, comfortable job as a sports agent to pursue my dream of speaking and writing about reaching your greatest potential and achievement. What I think resonates with people is that I went all in. I wasn’t miserable or forced out of my old job. I was clear on what my dream was and the risk involved. When I left the agency where I had been for almost two decades, I had three keynote speeches booked that added up to about 5% of my base salary—yikes.
Did I know I would make it? No, but I was comfortable betting on myself and embracing the unknown. I had created choices for myself, but it was up to me to pull the trigger. Maybe you are doubting your ability to do the same, so I want to share what I’ve learned with you: Here’s why it’s never too late to reinvent yourself.
The clue to your reinvention is right here; pinpoint it.
We all gravitate to what we are good at, and in your current work you are doing something that springs from your passion. This thing is going to launch you to success in your reinvention. Here’s what I mean.
As a sports agent, I thrived building relationships. I love taking a raw relationship and building it into an unbreakable bond. The higher the stakes, the more I wanted to succeed, and the more I did. As I repeated this daily for multiple years, relationship building became second nature to me. When I considered leaving my career, this foundational skill gave me the confidence to believe I could get on a stage and establish an awesome connection with an audience of hundreds or thousands of people. It may have been a completely different career, but the premise was the same. To thrive, I would have to turn these raw connections into authentic relationships.
Your ability to authentically and authoritatively do what you are most passionate about is growing inside you right now. That gift is going to really blossom in your reinvention. I firmly believe and love the idea that when we follow our passions, the career follows us.
Winning With Total Client Experience
Ryan Estis message is a compelling crusade on corporate culture, communication, client acquisition, brand ambassadorship, change and preparing to thrive in the ultra-competitive, hyper connected business environment we now know as the new normal. Ryan approaches the platform prepared to impact the world of work and employee/customer evangelism with powerful ideas, case study examples, in session action planning and energy that makes the moment memorable enough to ensure meaningful outcomes. Ryan blends storytelling from his own personal experiences as a Fortune 500 Chief Strategy Officer with leading research to offer relevant content for today’s progressive Leadership Event, HR Conference, Corporate Retreat or Sales Training/Transformation initiative.
Below, Ryan writes about a recent event he did for the Investment Planning Counsel’s annual conference, and how the IPC’s approach to the “total client experience”:
As Aristotle said, ‘Excellence is not an act, but a habit.’ We’re establishing the habit of excellence.” – Chris Reynolds, CEO of Investment Planning Counsel
I settled into the last row in the Vancouver Convention Center. It was approaching 8 am and the 19th annual Investment Planning Counsel conference was about to kick off. I was giving the closing presentation on day one so I had carved out most of the day to attend the event, learn from the other speakers and prep for my talk.
CEO Chris Reynolds took the stage first and 60 minutes later I had 5 pages of notes and 3 actionable ideas to help improve my business! I am always interested in the opportunity to listen to a successful entrepreneur and learn about his journey. Chris didn’t disappoint. In fact, he gave a passionate presentation about why the business exists, why the work matters, the very BIG opportunity they plan to capture and precisely how they intend to capture it. You could feel the energy elevate in the room around where this business is going. I was particularly moved by his absolute obsession with creating a world-class customer experience and the roadmap they use to deliver. I caught up with him after the conference to dive a little deeper.