Business Media Personality
“3 Tips to Avoid Business Meeting Fumbles”
An authoritative voice in business and news media and an on-air contributor for CNBC, CAROL ROTH is a highly sought after panel moderator and emcee who always ensures that “business is never boring”, making her a time and time again favourite with all audiences.
Here, Carol shares her expertise when it comes to meetings, helping people get more out of them, in less time:
1. Have a pre-game plan.
When expectations and parameters are set up ahead of time, it makes it less likely that somebody will drop the ball. The easiest way to avoid fumbles is to have a pre-game plan set up where it is clearly spelled out what topics will be covered, what needs to be thought out ahead of time, and who needs to bring what (even snacks and drinks- meetings tend to work better when nobody is “hangry”!). Even if one of the main purposes of the meeting is brainstorming, it can help save time if people bring in pre-thought out ideas to discuss at the meeting, rather than sitting there in silence with pen to paper.
Set this pre-game plan in motion with a quick call, group email, group video chat or even with a short prep-meeting. Write up the plan in detail and distribute it so that everyone’s working from the same play-book. Without this pre-meeting game plan, it’s a sure bet that there will be business meeting fumbles.
Winning With Total Client Experience
Ryan Estis message is a compelling crusade on corporate culture, communication, client acquisition, brand ambassadorship, change and preparing to thrive in the ultra-competitive, hyper connected business environment we now know as the new normal. Ryan approaches the platform prepared to impact the world of work and employee/customer evangelism with powerful ideas, case study examples, in session action planning and energy that makes the moment memorable enough to ensure meaningful outcomes. Ryan blends storytelling from his own personal experiences as a Fortune 500 Chief Strategy Officer with leading research to offer relevant content for today’s progressive Leadership Event, HR Conference, Corporate Retreat or Sales Training/Transformation initiative.
Below, Ryan writes about a recent event he did for the Investment Planning Counsel’s annual conference, and how the IPC’s approach to the “total client experience”:
As Aristotle said, ‘Excellence is not an act, but a habit.’ We’re establishing the habit of excellence.” – Chris Reynolds, CEO of Investment Planning Counsel
I settled into the last row in the Vancouver Convention Center. It was approaching 8 am and the 19th annual Investment Planning Counsel conference was about to kick off. I was giving the closing presentation on day one so I had carved out most of the day to attend the event, learn from the other speakers and prep for my talk.
CEO Chris Reynolds took the stage first and 60 minutes later I had 5 pages of notes and 3 actionable ideas to help improve my business! I am always interested in the opportunity to listen to a successful entrepreneur and learn about his journey. Chris didn’t disappoint. In fact, he gave a passionate presentation about why the business exists, why the work matters, the very BIG opportunity they plan to capture and precisely how they intend to capture it. You could feel the energy elevate in the room around where this business is going. I was particularly moved by his absolute obsession with creating a world-class customer experience and the roadmap they use to deliver. I caught up with him after the conference to dive a little deeper.
Leadership & Peak Performance Expert
MIND SHIFT – Distracted by the Past
An inspirational and content-rich Keynote Speaker, Ryan Walter draws directly from his Stanley Cup winning 15 seasons as an NHL player, subsequent broadcasting career, diverse business accomplishments, and NHL coaching experience to share the success strategies that must be applied in order for great performance to be achieved. With an emphasis on performance, leadership, team synergy and personal empowerment, Ryan charts a winning course for high performance, leadership and team achievement.
Hockey season is just around the corner, so let’s talk football!
The Seattle Seahawks and Pete Carroll certainly caught my attention over the past few seasons for their play on the field, but recently I have also been impressed by their attention to detail off the field. Let’s go back a few seasons… to a 2013 ESPN article* in which head coach Pete Carroll ssaid,
“I wanted to find out if we went to the NFL and really took care of guys, really cared about each and every individual, what would happen?”
The article continued, “The big idea is that happy players make for better players. Everyone in the facility, from coaches and players to personal assistants and valets, is expected to follow Carroll’s mantras regarding positivity of thought, words and actions. ” ‘Do your job better than it has ever been done before,’ he tells them. Yelling and swearing are frowned upon, and every media interview with a player or coach ends with a thank-you to the reporter.”
Meeting Trevor Linden …
By Dave Brochu / The Terrace Standard / May, 2013
It was a packed arena the morning of Friday, April 26, 2013, the last morning of the Minerals North Conference in Terrace, and an air of anticipation surrounded the throng of business executives seated before a well-lit podium at the centre.
The security was tight beforehand and no unauthorized personnel were allowed past a specific checkpoint until the 8:30 a.m. deadline, making the expectations even more heightened and excitement even more palpable. Once the signal was given, I entered the arena and found a seat just right of center in the front row. With a number of well-dressed dignitaries seated around, it gave me the feeling that I was extremely underdressed for the occasion.
10 Reasons Why Humour Is A Key To Success At Work
Forbes.com cites the reasons “Workplace Energizer” Michael Kerr believes humour is a fundamental element for achieving success in the workplace:
Tasteful humor is a key to success at work, but there’s a good chance your co-workers aren’t cracking jokes or packaging information with wit on a regular basis–and your office could probably stand to have a little more fun.
“Humor, by its nature, tends to have an edge to it, so people typically tone it down at work,” says Laura Vanderkam, author of What the Most Successful People Do at Work (Portfolio, 2013), and What the Most Successful People Do Before Breakfast (Portfolio, 2012). “It’s hard to do well and easy to do badly. Plus, we all have a tendency to take ourselves way too seriously.”
Michael Kerr, an international business speaker, president of Humor at Work, and author of the upcoming book, The Humor Advantage: Why Some Businesses are Laughing all the Way to the Bank (Dec. 2013), says the amount or type of humor you’ll find in any given workplace depends almost entirely on the culture. “In workplaces that encourage people to be themselves–that are less hierarchical and more innovative–people tend to be more open with their humor,” he says. “Even people who aren’t always comfortable sharing their humor tend to do so in more relaxed environments where the use of humor becomes second nature with everyone’s style.”