Jennifer Moss

Jennifer Moss, travels from Toronto, Ontario, Canada. Jennifer delivers keynote experiences that help leaders navigate burnout, capacity constraints, and cultural strain in high pressure environments. Grounded in over a decade of research and real-world advisory work, her sessions help leaders make better decisions when everything feels urgent, resources are limited, and the cost of getting it wrong is high.

She offers a wide variety of different presentation formats including keynote presentations, workshops, fireside chats, moderated Q&A, on a wide variety of topics. Each presentation is unique, customized and tailored for audiences, industries, conferences and event formats. All of Jennifer's programs can be delivered as a keynote (45 - 90 minutes) or as workshop (1.5 - 3 hours)

Combating Burnout in 2026 & Beyond +

Burnout didn’t end with the crisis; it evolved. This keynote reframes “underperformance” as a solvable burnout problem and equips leaders with data-backed tools to reduce brain fog, protect energy, and restore high performance — tailored to your industry and audience.

In 2025, burnout continued to surge, in some sectors surpassing 2020 levels. Brain fog—a symptom of burnout—is playing a terrible mental trick on our workforce and organizational success. It causes people to make more mistakes, be more distracted and less agreeable, and feel exhausted when performing simple tasks. Those affected, and unfortunately others, start to question their professional effectiveness, which leads to what Moss has identified as “The Underperformer Myth.”

Jennifer Moss, globally recognized workplace strategist and author of The Burnout Epidemic, says it’s not underperformance – it’s burnout – and it’s preventable.

This is the talk to get the workforce back to health and high performance. Based on her award-winning book from Harvard Business Press, Moss shares novel, research-backed advice for individuals and leaders to identify chronic stress and the strategies to fix it.

Considered “the burnout speaker of all burnout speakers”, Jennifer Moss is the go-to expert on workplace culture, well-being and burnout prevention.

Key Takeaways, Strategies, And Resources

Data and Insights

• Myths vs. facts about burnout — including why the “Underperformance Myth” persists
• The six root causes of burnout and how they surface in day-to-day work
• Up-to-date research, statistics, and audience-tailored insights woven into each presentation

Practical Strategies

• How to navigate organizational pressure while managing burnout risk
• Tools to better support teams and leaders who are approaching burnout
• Understanding toxic productivity — what we can (and can’t) control
• Actionable steps to address burnout risks across diverse teams and roles --

(re)Discovering Happiness at Work +

We’ve come through a crisis and, for better or worse, it has changed us. We gained plenty of skills like how to pivot on the fly, work from anywhere, adopt new tech, and build resiliency. Yet, Gallup reports that less than 1 in 4 people are thriving at work.

If the dust is settling and our well-being is rebooting in our personal lives, why does work still feel so “meh”? Why do we still feel less confident, less effective, and less connected? We can blame chronic stress, but we’re also hungry for purpose and meaning. We want our MAGIC back!

In this high energy, future-focused, entertaining, and data-backed presentation, award-winning author and journalist Jennifer Moss explores novel ways to bring that lost sense of purpose back to work and life. She draws on the latest behavioural and economic sciences research to explain what makes us want to show up at work and how to tear down the psychological barriers holding us back. Moss leaves audiences nodding, “you get me,” and feeling like, “I can do this!”

Takeaways include:

• (re)Imagine the Future: How to turn our gaze back to the future and decide how we want to be and what we can accomplish when we do.
• (re)Connect Our Diverse Workforce: How to think differently about the multi-generational workforce, Equity Deserving populations, and increasing diversity in the workplace
• (re)Prioritize Autonomy: Understand what flexibility actually means — why employees care so much about autonomy and how you can use it to create value.
• (re)Build Belonging: How and why to invest in belonging, connection, and friendships, which are more important than ever and more difficult to create in hybrid workplaces.
• (re)Store Purpose and Meaning: How and why we need to connect our efforts to purpose and how to begin evolving employee value propositions. -- 

Jumping the Timeline: Embracing a Future of Work That Isn’t “Normal” +

Crises, climate change, sudden remote work, AI, generational displacement, and more acted as a catalyst that moved us out of our current trajectory and popped us into the multiverse of work. This has been jarring, in most part because of the speed with which the world changed. In the last three years, Gallup finds that younger workers’ FOBO (Fear of Becoming Obsolete) has doubled. Our brains naturally want to stick to old patterns and behaviours but on this new timeline, it’s an unworkable strategy.

In this compelling new talk, globally renowned workplace culture strategist Jennifer Moss leverages behavioural and neurosciences research to explain change resistance and how to shift that into a future readiness mindset. Moss dives into new leadership approaches to motivate and engage individuals and teams in a fundamentally different experience of work.

Key takeaways include:

• Why thinking about the future of work as “the new normal” actually holds us back.
• Understanding the future workforce through the lens of behavioural and neurosciences research.
• What is FOBO and why does it matter?
• Future competitiveness in a polycrisis: How to build and maintain a healthy and high-performing work culture while global uncertainty and instability persist.
• Finding the goldilocks zone between AI integration and workforce sustainability.
• Tactics to help reduce fears of obsolescence across generations.
• Finding compromise in the remote/hybrid/in-person debate by changing the narrative from flexibility to freedom.
• Easy-to-operationalize tactics for better engagement of remote and hybrid teams.
• How to lead in the era of personalization: What does the increasing adoption of niche benefits tell us. --

Reducing Stress and Increasing Engagement in Changing Times +

Toxic productivity persists despite the days of "crisis mode" being in the rearview. Growth expectations have not slowed, workloads are still unmanageable, and people keep quietly quitting or quitting outright.

People are not only overworked, but there have been constant changes in process, new technology to master, ever-increasing meetings, new modes of working, rising loneliness, and an explosion of inefficiencies that feel like pouring glue into an already sluggish wheel. We can’t go back to the old ways of working. Today, employees see well-being as a right not a perk. Is your organization ready to respond?

Takeaways include:

• How to better measure risk of attrition and disengagement before it’s too late
• Tackling unmanageable workloads (it’s not what you think)
• The six root causes of burnout—and what organizations can do to prevent it
• Why traditional corporate wellness initiatives may worsen the problem
• Leading in the age of quiet quitting, rage applying, and future work trends
• Ways to shape a better hybrid/remote/in-person strategy to prevent burnout
• How organizations can lead with empathy and why that matters right now --

The Why Are We Here? Keynote Presentation | Create A Culture Everyone Wants +

There's a post-pandemic phenomenon that people are experiencing but can't quite put their finger on. Work is evolving, and so are employees’ expectations of it. I think most of us would agree, it still feels out of sync. Leaders have been tasked with navigating these changes in real time, without a playbook. Meanwhile, the workforce is in search of more purpose in their work, yet unsure of how or where to find it. You've likely found yourself pondering, "Why am I here?"

In her provocative new book, Why Are We Here, to be released by Harvard Business Press, Jennifer Moss pinpoints what is missing from work today. Jennifer guides attendees to the forefront of this significant and historical change. Incorporating dialogues with leading academic researchers, interviews with CEOs from the most respected and admired companies worldwide, and discussions with employees across various industries and roles, Jennifer equips attendees with the understanding needed to answer the question for themselves and the people they lead: "Why are we here?"

Key Takeaways, Strategies, And Resources

Practical Strategies

• Leadership development focused on purpose, cognitive empathy, and hope to enhance team performance.
• Techniques to boost intrinsic motivation and minimize turnover.
• Initiatives to combat employee isolation and foster belonging.
• Approaches to widen the pipeline for women in leadership roles.
• Effective methods for transitioning from change fatigue to change readiness.
• Guidance for integrating AI while ensuring a sustainable future workforce.
• Leveraging key shifts to more effectively manage a multi-generational workforce.

Key Takeaways

• The three unexpected shifts in worker behavior explained through behavioral science research reveals.
• Moving beyond "the new normal" to "jumping the timeline," examining how rapid change impacts our attitudes and behaviors.
• Implications of these shifts for talent management and organizational culture  --

How to Optimize an Age-Diverse Workforce in Times of Transformation +

Currently there are five different generations coming together at work. Traditionalists, Boomers, Gen X, Millennials, and Gen Z. Up soon? Alphas. The labels are less important than the characteristics that make these generations unique. Boomers are retiring at record rates, Millennials and Xers are working fewer hours, while Gen Zs are disinterested in traditional work roles. All generations are struggling with burnout and disengagement. As a talent shortage looms large, addressing the needs of each group will be critical.

For leaders who want to bridge generational divides while ensuring that each group feels heard, award-winning author Jennifer Moss has the answers. Based on her insightful new book, Why Are We Here?: Creating a Work Culture Everyone Wants, Moss unpacks how to better relate to each generations' shifting motivations and mindsets while underlining the importance of belonging and friendships in this current era of loneliness and isolation.

Key Takeaways:

• The economic and environmental drivers impacting generational attitudes and behaviors
• The biggest generational trends changing work (e.g. social media rebellion, retiree exodus, millennial financial well-being, narrowing of executive pipelines for Gen X women, etc.)
• Research-backed strategies to reduce ageism in the workplace
• How to personalize engagement and retention strategies based on age diversity
• Knowing the critical health and employee benefits each generation needs and wants
• How to build and foster belonging in an age-diverse workforce --